Terms of service

TERMS OF SERVICE

By using our website, booking a service, or purchasing from Gioia Jewels, you agree to the following terms:

1. General

  • These Terms apply to all services, products, bookings, and courses provided by Gioia Jewels.

  • We reserve the right to update or change these Terms at any time without notice.

2. Purchases & Bookings

  • All bookings and purchases are subject to availability and confirmation.

  • By placing an order or booking, you agree to all policies including refunds, returns, and service conditions.

3. Payments

  • Full payment is required at the time of purchase or booking unless otherwise agreed.

  • We reserve the right to cancel any booking if payment is not received.

4. No Refund Policy

  • All sales are final. No refunds are provided under any circumstances.

  • This includes change of mind, incorrect selection, or unused services.

5. Product & Service Disclaimer

  • We aim to provide high-quality products and services, however minor variations may occur.

  • Jewellery is subject to normal wear, tear, and lifestyle-related damage.

  • We are not liable for damage caused after purchase or service completion.

6. Permanent Jewellery

  • Permanent jewellery is semi-permanent and may be removed or break over time.

  • Customers accept all risks associated with wear, lifestyle, and aftercare.

7. Courses (Gioia Academy)

  • Full payment confirms enrolment.

  • All courses are non-refundable.

  • Course content and structure may vary depending on student progress.

8. Liability

  • Gioia Jewels is not liable for injury, loss, or damage resulting from misuse of products or failure to follow instructions.

  • Customers assume full responsibility once products or services are provided.

9. Intellectual Property

  • All content, branding, and materials remain the property of Gioia Jewels and may not be copied or reproduced without permission.

10. Contact

For any questions regarding these Terms:
gioiajewelsaus@gmail.com